Booking Policy

1. Booking Request

Customers can make booking requests through our website or authorized customer support channels.

Customers must provide accurate information, including their name, contact details, travel dates, destination, and any other information required to complete the booking.

2. Availability

Submitting a booking request does not guarantee availability.

Availability and pricing may change until the reservation is confirmed by the applicable travel provider.

3. Booking Confirmation

A booking will be considered confirmed after:

• Availability has been confirmed;
• Required payment has been successfully received; and
• The applicable airline, hotel, car rental company, or travel supplier has confirmed the reservation.

4. Customer Information

Customers are responsible for ensuring that all information provided during booking is correct.

For flight bookings, passenger names should match the applicable identification or travel documents.

Incorrect information may result in additional charges or restrictions.

5. Flight Bookings

Flight reservations are subject to the airline’s fare rules, baggage policies, ticket conditions, schedule changes, and cancellation rules.

6. Hotel Bookings

Hotel reservations are subject to the property’s check-in, check-out, cancellation, payment, identification, and other applicable policies.

7. Car Rental Bookings

Car rental reservations may be subject to requirements relating to driver’s license, age, identification, payment method, security deposit, insurance, and other rental conditions.

Requirements may vary by rental provider and location.

8. Travel Packages

Travel packages may contain multiple travel services. Each service may have separate terms, cancellation conditions, and supplier policies.

Customers should review the applicable package details before completing payment.

9. Booking Changes

Changes to confirmed bookings are subject to availability and the applicable supplier’s rules.

Additional fees, fare differences, or service charges may apply.

10. Customer Responsibility

Before travelling, customers should verify their:

• Booking details
• Travel dates
• Passenger names
• Passport and visa requirements
• Baggage allowance
• Hotel requirements
• Car rental requirements
• Cancellation conditions

Customer Support & Contact

For assistance with your booking or any questions regarding our policies, please contact our customer support team:

Email: support@nexoradestinations.com

Phone: Available via our Contact page

Address: 1401 21ST ST, STE R, SACRAMENTO, CA 95811